Frequently Asked Questions
General | Advertising

Basic Questions

1. What is Communitey?
Communitey is a resource guide for the nonprofit community. Our goal is to provide both the information and exposure to willing funders, supportive media, partner corporations, quality vendors and other collaborative agencies, needed to build a stronger agency and fulfill each organization’s mission.

Through tools and information, the site will facilitate a more efficient connection between leaders of the numerous, and rapidly growing, disparate organizations participating in the local nonprofit eco-system.

The site blends valuable content, search, and directory tools providing the community with opportunities to engage, empower, and exchange.


2. How do you pronounce “Communitey”?
It’s pronounced “Commun-uh-tay” — “tay” rhymes with “bay.”


3. How do I use Communitey?
Instead of us boring you with details, please feel free either take the tour or just start exploring. It doesn’t cost anything to look around and you can view all areas of the site, except the leader profiles, without registering or logging in. (Feel free to register and view or post a leader profile.)


4. How much does it cost to access Communitey?
Nothing, it’s free to access any information.


5. Can my agency or business profile be found from a Google search?
Yes. Since the agency and business profiles are openly accessible, they could be found during a search. Please keep in mind that many factors influence how well you appear in a search return.


6. How do I post information in another city?

  1. Login to Communitey

  2. Click “My Account”

  3. Click “Update Profile”

  4. Click “Add City”

  5. Select the city you want from the drop down menu

  6. Click submit

Please note: Your leader profile automatically is posted in the new city. However, you will need to create any business profiles, classified listings, or discussion board postings in the new city.


7. Which web browser works best with Communitey?
Communitey is designed to work best with:

  • Internet Explorer 6.0 and above, for Windows (click here for download information).

  • Mozilla Firefox 2.0 and above, for all platforms (click here for download information)

If your browser is an earlier version, you are encouraged to upgrade to enjoy the best visuals and performance.


8. Does Communitey make my information available to third parties?
Absolutely not! We take your privacy very seriously. We never, sell, share, distribute or exchange our member's information with anyone. If you’d like to see our position, please read our privacy policy.


9. Is my email visible to other Communitey members?
We use your email during registration. This is to validate your registration and for the Communitey team to contact you.

There are several areas on the site where you have the option of providing your email address to be contacted by other members. In these cases, other members will contact you via a blind email. They will not see your actual address.

However, if you post your address outside one of these defined areas, we have no way to prevent it from being publicly displayed. If you only provide it in Communitey fields labeled “email address” it will not be publicly posted.


10. I can’t login, the page keeps refreshing. What should I do?
You need to enable cookies on your browser.

For Internet Explorer:

  1. Go to the “Tools” menu tab.

  2. Select “Options”

  3. Click on the “Privacy” tab.

  4. Alter your privacy settings to allow cookies

For Firefox:

  1. Go to the “Preferences/Options” page.

  2. Click on the “Privacy” tab.

  3. In the “Cookies” section, choose to “Allow sites to set coookies”

Now, close and restart your browser and try logging in again. Also make sure that Communitey cookies are allowed by your firewall and spyware protection programs.


11. How do I change my password for logging into my Communitey site?
Changing your personal password for logging into Communitey is easy. Just follow these steps:

  1. Go to www.communitey.net and login.

  2. Click on the “Change Password” navigational button.

  3. Complete the form indicating your old and new password.

  4. Click “Submit” at the bottom of the page.


12. What should I do if my question hasn’t been answered?
We’re very sorry you weren’t able to find the answer to your question. Please send your question or concern to help@communitey.net. We promise to get back in touch with you.


Advertising

1. How can I advertise a business on Communitey?
There are three options:

Business Profile
    This profile provides background information on a company including:

  • Services/products offered

  • Credentials

  • Pricing

  • References

  • Contact information, including a website link


  • To purchase a business profile:

    1. Log on to Communitey.

    2. Click “My Account”

    3. Click “Create an Agency or Business Profile Now”.

    4. Accept the Advertiser agreement

    5. Complete your business profile. (Select the “Business Resource&Rdquo; category)

    6. Select “Create Profile”

    7. Agree to charges

    8. You’ll be linked to PayPal to complete your transaction

    9. Accept the PayPal charge

    10. You’ll be linked back to Communitey and your profile is now live.

    If you’d like to modify your listing, go the “My Account” area of the site and click “Edit” beside your listing. Changes will appear immediately.

Sponsor Ads

These are various IAB-approved sized ads which can be purchased for a specific city or all cities. For more details, please send an email to advertising@communitey.net or call 770.541.7322 for options and rates.


Google keyword advertising

These are keywords sold by Google which appear on contextually relevant Communitey pages. These ads are purchased directly from Google at www.google.com/ads.


2.What should I do if my question hasn’t been answered?
We’re very sorry you weren’t able to find the answer to your question. Please send your question or concern to help@communitey.net. We promise to get back in touch with you.

 


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